harloe i'm back..and..welcome back hendra..ha..indeed there was wrong information being deseminated.. whatever it is it's good to have him back.. haiz.. think my whole day was spoilt today..from after lunch onwards..wasnt a good day at all.. somehow i think it actually began simple but i just don't like the way it is. when i ask something..it means i'm ready to do it for you.. why doubt whether what i asked was for sure not..if i didnt want to do it..i wouldnt have bothered to ask right..? i just got pissed off with it.. stupid thing to be angry abt..? i dont know but my day didnt begin well even.. haiz. was even on the verge of answering back to Yati..sorry. think i jus din like the fact that i was not 'heard'..i've done this so many times.. i understand what i'm doing..dont doubt me like that.. I'm glad i didnt end up being the one scolding customers..
Things happening at home..one following another.. maybe i just dont understand how you feel.. i'm sorry for that.. haiz.. then today received news after work abt something that happened.. maybe it's good that you all didnt notify me earlier..but dont i have the right to know? ok..i'll just take it that u all din want me to worry while i'm working.. whatever it is..i wont know how to handle it if everything just came at once..
sorry for the grumpiness today.. i'm not totally alright...things at home..wonderful customers... argh..suddenly everything just sucks...

hmm..havent been blogging..brother has been at home.. so didnt get much chances to use the com..well.. the week began quite smoothly..crowd was in on monday as well as tuesday.. the people coming in more and more aggressive.. well.. somehow the family we began with at the ERS counters is slowly being broken.. some will be sent up to the call centre some will stay at the counters..we'll be moving to the 2nd storey soon..cos the actual crowd is thinning.. i dont know.. but today's debrief was a serious one..very solemn too..haiz..today is a sad day..and after so long i got pissed off by customers again.. now beginning to understand the difficulties of earning money and spending...now all my expenditure is afforded by myself..hmmx.. not easy..after a whole day's work..u earn $50.. then must determine where this $50 goes.. hax. sigh.. hendra is leaving.. cisco received complaints against him..he'll be transferred elsewhere.. nevermind.. in our hearts..we know that he's just doing his job..hope he finds his next assignment better.. cheers hendra..:) weird weird me.. i dont know why i'm doing this.. why escape..? bleah. to all take care..

bleah..it's a whole new beginning..but things are the same..i'm glad..:) i'm loving my job more and more as i meet more and more different cases..and being able to handle more and more things..:) well..maybe it's good la.. i'm putting my best into this job..i mean i believe in putting in all la.. just that sometimes some customers just piss me off completely.. i mean i've explained to them over and over again..and then they just refuse to listen..haz.. yes hendra.. no matter how 'wrong' they are..the customers are always right.."P.. hmmx. never really imagined myself in a customer service job but i'm glad it has proven me that i could do it..(: well..will be doing recording tml..something new..will have to try it out..learn something new at least..

it has taken me so long..yet i'm glad i finally did it..whatever the outcome now..i'll have no regrets at all..:) yeah.. to all take care..:)

hiz.. tired eyes.. in the end had to make specs again.. dont really like e colour..too striking.. but wad to do..tryin save money..then previous lens still good..so use back lens..then vv minimal selection so..ya.. nvm..will be back to my contacts as long as i feel my eyes arent this tired anymore.. went to pantry to read today b4 work..read awhile then talked to hendra till about 820 lo..he was sharing his experiences..dont remember how we got to those topics even..lol.he's 31 with 3 kids.. poor kids actually..how often do they see this daddy of theirs.. Dont know if 'luck's with me' or what..somehow no matter where i'm sitting.. i meet difficult ppl.. haiz. haz...then i seem to be always meeting these ppl..then haf to end up troubling the ics again.. so sorry.. oh well.. two more goin up to call centre.. geex.. oh well..oh well.. yeah.. hari raya haji on fri..public holiday.. yUpz.. tml earlier shift..that means work will end at 430.. ok..to all take care...smile? haz.

bleah..geex..tired huh..i spent yesterday pigging for the first half of the day..then went shopping for baking stuff with my mum..wah..must admit those eighteen bars of butter were light..together with the sugar and stuff.. haz.. but ya la..cant expect mum to carry those stuff.. today was on 830 shift.. i went early as usual..trying to save on transport fees... cos i'm the one paying..so i brought my book along and went into the pantry to read.. haz.. was supposed to be at the counters for first half of the day before lunch..but when i went in terrence was at the counter so i was waiting.. but in the end after sitting there for half hour or so..alvin got me and deanise to go down to learn recording.. then got huipeng to replace me.. after recording i was back to shredding up to 12+..wah..then think it was too dusty or wad..my contacts got my eyes all blur by lunch..then fiza got me and qiao'e to help out in the e-lobby.. some problems with the server lately..many customers unhappy lei.. very slow too..hmmz.. then after lunch 1.30 i was down for ushering.. all the way up till 5...ha..as i went downstairs for ushering.. met simon on the way.. haha. he was carrying three umbrellas.. then approached me..asked me to do him a favour..ya..went to maxwell food centre to fetch fiza and another cso? not too sure who.. haz.. interesting.. cos they had meeting at 2..haha.. then went back to cpf building..by then think the rain kind of small liaoz..cotinued ushering..wah..first time i do ushering for so long.. i was aching all over lei.. only other time i ached this much was the first few days..i was supposed to get used to it le lei..well well.. hahaz.. ok la..at least treat it as i'm learning many things.. haz.. shouldnt be so pessimistic abt all these.. i'm glad to have met so many ppl in the process of working.. the cleaners.. the guards.. got to meet ppl from all walks of life..hmmx.. not bad.. as hendra our cisco guard puts it.. we are going through something called life..hahaz..then again.. ya. haiz.. missing ppl.. hahaz.. the gals..the guys.. ppl do take care ya..?? smiles..

when e night has come...
everything happened so suddenly.. no time for me to grasp.. i spent the whole of today shredding paper.. from 930-430.. i did away with lunch..i couldnt really bite..wisdom tooth growing..haz..gums were like ow...but i did take a short break so no problem..now there's say 20 ppl remaining on the list..? then two more leaving tml..two left yesterday..ar..still duno my fate.. haz..shall wait and see.. felt kind of uncomfortable today.. duno..something wrong with my body system i tink.. blah..anyway..i'm looking forward to exercising lei..i'm like 'pale' now.. from the continuous exposure to aircon..and no sunlight..
haiz..i must get used to the continuous changes in this life of mine lei..else how to survive..everything changes..every minute..every sec.. i was just wondering what kind of ppl actually made it high up..the hardworking ones..? the very nice ones..? the hypocrites..? somehow heard it doesnt pay to be too nice a person..especially at work.. cos u probably just get kicked out soon enough.. really must be more ruthless..? no thanks.. i dont intend to become a hypocrite just to go high..i'll just be me.. well..haz..
to those who are leaving and those who have left..i wish you all the best in future..whichever paths u all choose to take..if fate brings us together again..i'll be more than glad..do take care... hmmz.. take care...

yeahOo..another day has gone by..although i'm still loving my job..i'm wondering if it's time i found myself another.. it's kind of sad to leave..but isnt it worst having to be paid and not doing all that u can to fully deserve the pay..? i dont know how others think..but this is how i feel.. i'll still do the things to the best of my ability ba..blah... i dont know.. i guess i will just stay and see what else i can do.. let fate decides what happens..
ha..in the end..just have to learn to endure a bit more.. haz.. tired each day..to those who are unwell..get well soon.. am saving up..for U..for my own laptop.. cant really afford to have two persons going into U at the same time.. dunno..k la.. night..

yeah..i'm here blogging again.. haiz.. have been having weird sleeping times.. ya lor.. then wake up at all sorts of timing as well..ha..tired..but ok la..Somehow i cant stand not doing anything lei.. sigh..must try to make myself busy at work..really hope to continue to work there.. just have to see how fate decides to treat me..wish me the best.. one of those guys i served came back today.. one of the difficult de..he came back drunk..spouting all kinds of words.. was like surrounded by security and many many ppl... Hmmz.. guess monday is always a busy day for all of us..? yati was almost alone handling cases for us..alvin on mc..terrence on leave.. today both came back.. then think alvin still quite ill? get well soon..as for simhoon..get well soon..hmmx.. tuition is taking a toll on me.. i somehow think i;m not being a very good tutor to kenneth.. sigh.. i dont know really if he understands me.. haiz..am missing the girls... the guys of 04..see u all soon again... as to liping..Congrats!! u understand why i guess..hahaz.. k ba.. tired.. to all take good care.. night..

hmm..ohoh.. did i give the impression that i was taking my job vv 'hardly'...hmmz..no problem at all cos i love it la..even as the crowd who are coming in are more 'violent'.. maybe i havent much of these people so quite surprised..but ya..like what they say..put ourselves into their shoes.. bleah.. ya.. must enjoy the job..like that then can happy right..? ya.. hmm..:P ok.. to all take great care...especially those going into NS... yeah....:)

hmmz...harloe ppl.. long time never blog le..? How are you guys..? Hmmz..starting today most guys are going to go for NS le...hey guys.. u all must take care ya? haha..cant wait to see you all again soon... yeah..work is still ok.. somehow really muz learn to one ear in one ear out.. i mean for those customers who are want to take it out on u.. hmmx..learn to jus look away and jus take in a deep breath..haz..it does help.. haiz.. but nvm la.. yati said we'll be here for at least a month more..hopefully ba.. i see e crowd thinning out..ok..maybe not really..but ya..have attached myself to this job..hahaz..but ya..it's this next phase in life..must adapt to the rapidly changing world..meet new people..haz..hmm..sim hoon got admitted to hospiatl for appendicitis..shall ask if anyone wants to visit her ba.. kind of weird to go alone i guess..but ya she's one of our ics afterall.. ya.. dont know..somehow something is missing in this life of mine.. hahaz.. it's work home little sleep and the cycle goes on..nvm.. yeah.. take care...

hmmz..have been thinking about what happened at work..i'm still upset about what happened.. i know i probably shouldnt bring my work unhappiness back home..but i want it out of mind before i go back to work again tomorrow..I've believed in giving the best service that i could afford..even when i rendered all that i could..it's sad to learn that i did not gain your trust.. that kind of feeling... geex.. i just hate to be doubted.. i know that if i dont say anything..anything that happens would be my fault.. then i should just leave it..? Geez..i need to take things a little easier.. ok..when it's with regards to money..i guess everyone is just anxious...? but need it be to this extent..? is it a wrong choice to keep quiet about any unhappiness..?

haiz.. what have i done wrongly.. sometimes i just dont understand..geex..will i ever be able to? have i overlooked anything.. i dont know...i somehow jus dont gain the trust of others..

it's the beginning of 2005 already..ha. how time flies.. 2 years in jc.. the joys..the tears.. the time we played hard..the times we studied hard..it began with ohana orientation..and it ended off with gradnight.. now i can consider myself officially a jc grad even as i await my results.. bleah... everyone leading their own lives..i'm missing school..missing the people.. i guess these are but just words..until i prove it..no one will believe ba...

I'm currently giving tuition to this pri4 kid kenneth 2 nights after work..hopefully i can help him improve his grades... somehow..each day after teaching him..there's this sense of achievement.. yeah..though it has only been for two lessons.. all the best ba..

well..i just hope all goes well tml.. i look forward to work..hopefully with a lighter heart.. lookin forward to class gathering as well.. to all take care...

great..just great.. i couldnt take it after 5 days of encounters of unreasonable people..one customer jus made me snapped.. i snapped.. i stopped smiling..continued to work.. with fiery red eyes..clenched fists..somehow my in-charge found out..asked me to fill up an empty counter and asked to open a counter instead.. didnt mention anything initially..then before he left after half day which was sctually his half day..stopped and asked what happened to me..? i was like over le jiu suan le.. din wan to say anything.. he was insistent.. the full story is not known to him though.. nvm.. i rather not bother others about this.. not as if we wont meet worst ppl.. i just dont know why i snapped.. ARgh.. too short tempered..? i doubt.. nvm abt that..i tried smiling again.. Dont worry.i still love my job so.. just have to learn to ren.. even if i'm sure that i'm right..the customer is more right..? huh...
each new year is supposed to be a new beginning..indeed... sigh.. happy new year.. take care..